15th
January
2007
Rhetorical question
Maybe it’s just me, but I don’t think that “Hello - X Specialist Centre. Can I put you on hold please?” should be a rhetorical question. So many times I get asked by receptionsists if I’m willing to be put on hold without them even giving me the chance to give an answer. In this case the answer would have been “No, I’m not. This is Dr B and I need to arrange an urgent appointment for my patient” … but I wasn’t given the opportunity to even open my mouth before the lousy on hold music came on. Looks like this specialist centre just lost a potential customer.
Categories : Medicine, Personal | 4 Comments
